Able Health Care Limited is located at 3rd Floor, Argyle House, Joel Street, Northwood, Middlesex, HA6 1NW. Company registration no. 06604185. Able Health Care Limited are registered with the ICO (ZA116916) and are committed to protecting the privacy and security of your personal data.
This privacy notice describes how we collect, use and store personal information about you during and after your business relationship with us, in accordance with the General Data Protection Regulation (EU 2016/679) (GDPR) and the Data Protection Act 2018.
Able Health Care Limited is a “data controller”. This means that we are responsible for deciding how we hold and use and store personal information about you. We are required under the GDPR to notify you of the information contained in this privacy notice.
We may update this notice at any time. If relevant (and feasible), we will notify you.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using your personal information.
DATA PROTECTION PRINCIPLES
We will comply with all relevant data protection legislation. This requires that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
THE KIND OF INFORMATION WE COLLECT AND HOLD ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified, whether directly or indirectly. It does not include data where an individual cannot be identified (anonymous data).
As part of Liberty Lodge and Fern Lodge (incorporating Liberty Lodge Independent School) , we will collect, store and use personal data from third party providers.
Personal data will be limited to:
- Full name
- Address & postcode of staff or carer / guardian
- Telephone number
- Email address – personal and business
- CCTV footage
- Educational background of young people
We will also collect, store and use the following “special categories” of sensitive personal data:
- Ethnicity of staff and young people
- Health needs / medical history of young people
- LAC status & assessment history of young people
Please see our Cookie Notice on our website – https://www.able-healthcare.co.uk/ – for details of how cookies are used.
HOW WE WILL USE INFORMATION ABOUT YOU
We will only use your personal information in the ways the law allows. Most commonly, we will use your personal information in the following circumstances:
- Where we need to perform the contract we have entered into with you to provide you with services.
- Where we seek your views on the services that we provide.
- Where we need to notify you of changes to our services.
- Where we send you information about other services that you have specifically requested from us.
- Where we need to comply with a legal or regulatory obligation.
- We may need to process a job application or respond to an enquiry about a possible job with us.
- Where processing is necessary for the purposes of legitimate interests by us as data controller. If personal data is used in this instance, we will document our considerations in a legitimate interest assessment (LIA).
SITUATIONS IN WHICH WE WILL USE YOUR PERSONAL INFORMATION
We need all the categories of information detailed in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal and regulatory obligations. In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.
- *Administering the contract we have entered into with you and providing our services to you
- Business management and planning, including accounting and auditing.
- Making arrangements for the termination of our contracting relationship.
- Dealing with legal disputes involving you, or any disputes that may arise under the contract that we have with you or the way in which we provide our products and services to you.
- To prevent fraud
- To ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution.
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of our various retention periods are in our retention policy and are available upon request.
RIGHTS OF ACCESS, CORRECTION, ERASURE & RESTRICTION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Subject Access Request – this enables you to receive a copy of the personal information we hold about you. To action this request, please contact us at email@example.com. We require a suitable form of identification and under normal circumstances, we will supply this to you within one calendar month of the date we receive suitable proof of ID. No fee is payable however we have the right to impose a fee if the request is deemed to be excessive or repetitive.
Request Correction – this enables you to have any incomplete or inaccurate information we hold about you corrected.
Request Erasure – this enables you to delete or remove personal information when there is no good reason for us to continue processing it.
Object to Processing – in certain circumstances, you have the right to request we suspend the processing of your data.
Request the Transfer – you have the right to request the transfer of your personal data to a third party.
Right to Withdraw Consent – where we rely on consent to process your data, you have the right to withdraw this at any time, without giving reason. To withdraw your consent, please contact firstname.lastname@example.org. Once received, we will not process your data for the reasons you have agreed to, unless we have another legal basis for doing so.
Right to complain – you have the right to complain at any time to the Information Commissioners’ Office (ICO) regarding data protection issues.
We reserve the right to update this privacy notice at any time. If you have any questions about this privacy notice, please contact us on email@example.com.